At Urban Flux, protecting your privacy and keeping your personal information secure is our highest priority. This Privacy and Cookie Policy explains how we collect, use, and safeguard your data, following global privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We collect personal information only to provide you with better services and an improved user experience. This may include your name, email address, phone number, billing details, and browsing activity. You share this information with us when you: Register for an account or make a purchase Subscribe to newsletters or updates Contact us or interact with our website We use this data to process your orders, communicate with you, and personalize your experience. Occasionally, we may send you promotional updates; you can opt out of marketing communications at any time.
Our website uses cookies to improve functionality and enhance your browsing experience. Cookies are small files saved on your device that help us understand your preferences and website usage. We use both first-party and third-party cookies for: Website analytics Advertising and marketing Security and fraud prevention You can disable or manage cookies through your browser settings, though some site features may not function properly if cookies are turned off.
We use strict security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee complete security.
Urban Flux does not knowingly collect information from children under 13. If you believe a child has provided us with personal details, please contact us immediately, and we will remove the data. User Rights All users have the following rights regarding their personal data: Access & Correction: Request access to your data or correct inaccuracies. Deletion: Request removal of your personal information. Data Portability: Request a copy or transfer of your data. Processing Restrictions: Ask us to limit or stop processing your data. Marketing Opt-Out: Opt out of receiving promotional communications anytime. To exercise these rights, contact us using the details below.
If you are a California resident, you have the right to know what categories of data we collect and how it is used or disclosed. Similarly, under GDPR, you can request data access, correction, or deletion at any time.
Urban Flux complies with all applicable privacy regulations, including GDPR and CCPA. We regularly review our policies to ensure we meet the highest privacy and data protection standards.
We keep your data only as long as it is needed for business purposes or as required by law. Retention periods depend on the type of data and why it was collected.
We may occasionally update this policy to comply with legal requirements or improve our practices. Any significant changes will be announced on our website or communicated directly to you.